Policies, Conduct & Guest Commitments

At The Camp, we are committed to providing a safe, respectful, and enjoyable environment for all guests, regardless of nationality, gender, or background.

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We welcome constructive feedback and take all opinions seriously. However, we will not tolerate harassment, discriminatory remarks, insulting language, aggressive behavior toward our staff or other guests, or any unfounded defamation or malicious comments.

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In many countries and international settings, such conduct is unacceptable and can result in immediate and serious consequences in public institutions, workplaces, hospitality venues, and other environments. While we are not a law enforcement agency, we reserve the right to take equally firm action in cases we consider comparable in seriousness — including removal from the premises without refund.

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Our policies — including booking terms, cancellation rules, and on-site conduct guidelines — are designed to ensure fairness for all parties. By confirming a reservation, guests agree to follow these rules. This agreement protects not only the comfort of all guests but also the integrity of our staff and services.

Mutual respect is the foundation of a positive experience for everyone.

For detailed booking terms, cancellation policies, and full terms & conditions, please visit our Booking Policy Page.

Thank you for helping us maintain a welcoming atmosphere where all guests can feel safe and valued.